Salon Etiquette

Check In

We suggest you arrive 15 minutes prior to your appointment time. This will allow you to fully enjoy your service. Should you arrive late your appointment may be shortened, so that our stylist can be on time for his/her next client.

Special Needs and Medical Condition

Your comfort and well-being is very important to us. Prior to your service please inform us of any special needs or medical conditions you may have, such as pregnancy, hypertension, injuries, allergies or disabilities. Speaking to our stylists will help customize your service to ensure maximum enjoyment and benefits.

Salon Promotions and Specials

All salon promotions and specials cannot be combined with other salon offers.


Gratuity isn’t always expected, but it’s greatly appreciated in acknowledgement of our team’s outstanding service.

Hair Products

Products which are purchased from our salon, but are not working for you, can be returned within 10 business days to exchange for another item.